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Vicente E Cardenas, MD

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Vicente E Cardenas, MD
(6 Reviews)
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2032 W CERMAK RD CHICAGO, IL 60608
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
5 star average for Expertise
Staff
2 star average for Staff
Recommended
4 star average for Recommended
Dr. Cardenas you only get 1 star and I'm being nice. Being a resident of Pilsen for over 40 years and thinking that you became a Dr. to serve the humanity/community and took a oath to help the sick I ran into a big problem with your office today. I recently within the last two years became unemployed and had the medicaid card which for the record is the only time in my life I've had it. I made an appointment 12/21/15 to have you see me so I can get me my diabetes prescription this appointment was today 12/23/15 for 3pm....When I made the appointment I advised the secretary that i had medicaid ( after she asked what type of insurance I had) and she said it was ok and i didn't doubt her since I've been using this medicaid card for all me visits to your office. I made it to your office and gave the receptionist my medical card and after ten min of her being on the phone she said they no longer take the medical card! I said ok then why did you make this appointment for me? She said I don't know but we do not accept the medical card. I asked for information as far as who does? Your receptionist refused to give me any info. I asked her so what am i supposed to do? She said she didn't know and basically that was it. WOW.....your office gave me the impression that they don't care about me or anyone else that has Medicaid as insurance.Whats funny is that Mr. Cardenas you are operating in my community one of the poorest on the South side of Chicago but you choose to discriminate against the people who have the Medicaid card in the community your doing business in. Shame on your Dr. Cardenas.

If you choose to NOT accept medicaid That's your right! I recommend that you move your clinic to a more affluent area of Chicago!!

Don't set up Medicaid appointments then cancel them once the patients are in your office.

I will let everyone one know in the Pilsen blog about your practice and hope your clinic is not benefiting from any government help as you ARE not helping the community.
by roy xxx.xxx.189.69
December 22, 2015
Was it easy to make an appointment with this provider?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.219.59
October 02, 2013
Was this family doctor friendly?
Friendly Enough
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Did this provider seem irritated to be working with you?
No, they were polite
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous xxx.xxx.57.59
August 03, 2013
You have to wait hours to see Dr. Cardenas. He is a good Dr. But has too many patients and office staff who are unhelpful and just poorly trained to work with the public. Find yourself another Dr. Who can give you the time you need.
by Rosie xxx.xxx.100.48
March 23, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous xxx.xxx.17.15
November 09, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
June 23, 2011
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2032 W CERMAK RD, CHICAGO, IL 60608