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Robert H Reeder, MD

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Northwestern Medicine Regional Medical Group

Saint Charles, IL

Northwestern Medicine Regional Medical Group

Saint Charles, IL

Northwestern Medicine Regional Medical Group

Saint Charles, IL

Northwestern Medicine Immediate Care Center – St Charles

Saint Charles, IL
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Robert H Reeder, MD
(29 Reviews)
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970 N 5TH AVE Saint Charles, IL 60174
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Consumer Feedback

(29 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Would you recommend this family doctor to others?
Yes
Does this provider have helpful information available online?
Yes, but very little
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
June 10, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
June 06, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this family doctor use current and safe equipment?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
May 11, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
by Anonymous
March 27, 2011
Was the waiting area spacious?
Yes, extremely spacious
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Would you recommend this provider to others?
I Already Have
by Anonymous
March 24, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
March 22, 2011
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. They made the extra effort to make sure every question and concern I had was addressed.
by Dave
March 08, 2011
Are you going to visit this provider again?
Without a doubt!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did they follow up with you after your appointment?
Yes.
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
March 03, 2011
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was the waiting area spacious?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
March 01, 2011
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Map and Directions
970 N 5TH AVE, Saint Charles, IL 60174