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Robert H Reeder, MD

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Northwestern Medicine Regional Medical Group

Saint Charles, IL

Northwestern Medicine Regional Medical Group

Saint Charles, IL

Northwestern Medicine Regional Medical Group

Saint Charles, IL

Northwestern Medicine Immediate Care Center – St Charles

Saint Charles, IL
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Robert H Reeder, MD
(29 Reviews)
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970 N 5TH AVE Saint Charles, IL 60174
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Consumer Feedback

(29 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was the waiting area spacious?
Yes
by Anonymous
November 21, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
October 15, 2011
Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. They were absolutely amazing and make others in the same field look like beginners. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
by stephanie chorba
October 10, 2011
Did you feel safe in this provider's care?
Yes
Did this provider have reasonable prices?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
September 07, 2011
I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. The staff was warm and welcoming, which I appreciated. They are very friendly there.
by sg
August 29, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was it easy to make an appointment with this provider?
Yes
by Anonymous
July 20, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
July 11, 2011
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Was this provider's office too cold?
No, it was fine
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
July 05, 2011
Are you going to visit this provider again?
Sure
Did you experience unnecessary pain during your visit?
No
Did they follow up with you after your appointment?
Yes.
Was it easy to make an appointment with this provider?
Yes
by Anonymous
June 27, 2011
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
June 17, 2011
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Map and Directions
970 N 5TH AVE, Saint Charles, IL 60174