Deborah L Winiger, MD

Deborah L Winiger, MD
565 LAKEVIEW PKWY STE 120 VERNON HILLS, IL 60061
Add a Review

Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I specifically mentioned that we are looking for a family doctor.. At the first ever appointment the doctor did not even show up, or say Hi, even if she was in the office on the hall. I was served by the nurse practitioner.
My husband meanwhile missed his appointment because of a job emergency, and despite the fact that the financial agreement said $50 for missed appointment, we have been told we will be charged $180 and after have been charged $100.
by NL xxx.xxx.24.14
May 06, 2015
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider offer any coupons, discounts or promotions?
Yes
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.135.202
September 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.191.144
July 16, 2012
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.125.191
April 26, 2012
We were escorted to the room and were waiting for the doctor.
INSTEAD of doctor Winiger we were treated by the NURSE PRACTITIONER.
Apparently doctor Winiger have Thursdays days off the office.
Nobody informed me of that when I called office to make an appointment.
Then Nurse practitioner start asking my daughter series of questions that have no connection to our visit.
It was psychological type of “test”. I also was asked do not participate (kind of shut up) in this and let my daughter speak.
Also was “asked” to leave the room when nurse was treating my daughter.
I AM VERY MUCH DISAPOINTED and UPSET.
1. The Personnel didn’t inform me that the doctor is not available on the appointment day.
2. We pay our copay like we visited doctor but were not treated by one.
3. Very unpleasant “test” and interference between mother and daughter by nurse practitioner.
Will not recommend this type of service to my friends or coworkers.
by Ellen xxx.xxx.6.193
April 09, 2012
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Wendy
February 23, 2012
Does this provider promptly return your phone calls?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
January 26, 2012
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left.
by Katie
December 23, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Are you going to visit this provider again?
Sure
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
October 27, 2011
Would you recommend this family doctor to others?
I Already Have
Was this family doctor's staff friendly?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
October 27, 2011
Add a Review