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Elizabeth A Baker, MD

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Northwestern Medicine Gurnee Family Medicine

Gurnee, IL

Northwestern Medicine Gurnee Family Medicine

Gurnee, IL

Northwestern Medicine Gurnee Family Medicine

Gurnee, IL

Northwestern Medicine Gurnee Family Medicine

Gurnee, IL
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Elizabeth A Baker, MD
(61 Reviews)
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7505 W. Grand Avenue GURNEE, IL 60031
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Consumer Feedback

(61 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did you feel safe in this provider's care?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.218.5
May 13, 2013
Dr. Baker was very thorough in her examination. She explained all the risks and benefits of my treatment and followup procedures. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I like how attentive they are here. Their full attention is always on me as their patient. I was given a polite greeting when I walked in. It was nice to be acknowledged. I feel like they are very flexible to accommodate my schedule. I always get the appointment time I want. The entire staff obviously makes an effort to look their best and maintain a very professional appearance.
by Anonymous xxx.xxx.49.224
April 17, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous xxx.xxx.133.39
March 14, 2013
I felt that Dr. Baker listened thoroughly to everything I said and addressed each item. I felt like I was the only patient there, she took so much time with me. She was very focused on what the needs were and how she could help. Both she and her nurses all took great care to make sure that we knew what the next steps were, making the phone calls themselves to the doctor that we were referred to. Dr. Baker also followed up with me very quickly on results. I will be returning to her with my entire family.
by gp xxx.xxx.133.122
March 01, 2013
I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I run a medical office and was very impressed with the friendly and professional demeanor of the office staff.

Dr. Baker was incredibly calming and open to hearing and responding to my concerns. She has a very professional approach and couples that with warmth and empathy. I have recommended her to two of my staff - one 60 years old and one 22 - and both loved her. She is the real deal.
by Anonymous xxx.xxx.94.90
January 24, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.140.133
January 18, 2013
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider's office too cold?
No, it was fine
by Joni xxx.xxx.46.246
January 09, 2013
Were you able to relax during your appointment?
Yes
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.171.103
December 11, 2012
Did this provider use excessive foul language?
No
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Was this provider's office clean?
Yes everything was neat and sterile
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Were you able to relax during your appointment?
Not really, I was a little uneasy
by Anonymous xxx.xxx.199.69
December 05, 2012
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Shelly xxx.xxx.97.114
November 27, 2012
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Map and Directions
7505 W. Grand Avenue, GURNEE, IL 60031