There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They were very polite and helpful and made sure that I had everything I needed. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.