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Dennis Bussey, DO

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Dennis Bussey, DO
(10 Reviews)
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1551 S 3RD ST GRIMES, IA 50111
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.15.83
November 12, 2013
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. What I really loved was how friendly the doctor and staff were here.Their office equipment was in superb shape and looked very advanced. I definitely felt safe under their care.
by James xxx.xxx.109.19
January 28, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was the waiting area spacious?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.174.207
December 07, 2012
Was this provider's staff friendly?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.172.102
April 18, 2012
Dr. Bussey is great with kids! He listens, cares and shares personal experiences for reassurance. He is prone to not prescribing medications unless absolutely necessary. This is both good and bad.

His office staff is horrible. They are rude and inconsiderate. They will turn a patient away if they are more than 5 minutes late to the appointment.

Love Dr. Bussey. Dislike the staff. Will be switching doctors.
by Where is the customer service?
November 23, 2011
The office was very easy to locate. I didn't have any trouble finding it at all. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time.
by Athena
November 04, 2011
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Was this provider's office too cold?
No, it was fine
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
September 29, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
June 23, 2011
Did you experience unnecessary pain during your visit?
No
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
April 26, 2011
Does this provider have helpful information available online?
No, just a basic listings page
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was the waiting area spacious?
Yes
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
March 17, 2011
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Map and Directions
1551 S 3RD ST, GRIMES, IA 50111