Directory > Providers > Doctor > Family Doctor > MI > Lansing > Orlando O Matias, DO > Reviews

Orlando O Matias, DO

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Family Doctors

Kimberly L. Ploehn, MD

Lansing, MI

Lansing Family Medicine Residency | University of Michigan Health-Sparrow

Lansing, MI

Lansing Family Medicine Residency | University of Michigan Health-Sparrow

Lansing, MI

Lansing Family Medicine Residency | University of Michigan Health-Sparrow

Lansing, MI
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Orlando O Matias, DO
(21 Reviews)
> Get Phone Number & Directions
7855 PATIENT CARE WAY STE B LANSING, MI 48911
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Is this provider's business conveniently located?
Yes, it is very conveniently located
by rocco xxx.xxx.129.220
October 10, 2013
Was this provider's office easy to locate?
I got lost, but eventually found it
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Were you able to relax during your appointment?
Yes
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.98.162
May 16, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider's staff friendly?
Friendly Enough
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this family doctor's staff friendly?
Yes
by Anonymous xxx.xxx.128.133
May 11, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider prominently display their diplomas or business license?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.209.105
January 03, 2013
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Would you recommend this family doctor to others?
If I Had To
by Anonymous xxx.xxx.60.122
October 24, 2012
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was easy enough to find. I will absolutely return.
by Carol xxx.xxx.225.233
September 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.66.130
September 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.35.65
April 09, 2012
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
by Anonymous
December 08, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider give unbiased advice?
Yes
by Anonymous
November 01, 2011
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Map and Directions
7855 PATIENT CARE WAY STE B, LANSING, MI 48911