Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.