Reviews for Rod E Robinson, MD in INDIANAPOLIS, IN

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This physiican used to be my children's PCP. I stopped going there after very poor service for several months. They would have my husband and I hang, yes HANG my children upside down and used a tape measurer to measure them. The physician and the medical assistant would both get vastly diffrent numbers, to the point where my daughter, who had ALWAYS been very pettite (she was 5lbs 12 oz when born and full term) was no longer on the growth scale when she had always been in the low 3-5 % for height and weight. The worse day of my life was when this physician came into the office and proceeded to tell my husband and I straight out that she had hyperthyroidism and that she needed to see a specialist right away as she was not growing right them proceeded to set my daughter up with numerous blood draws and testing that we had to pay out of pocket for as they were not coevered by insurance, needles to say the trama we went though with thinking our child had a serious health condition and putting a 2 year old through all this testing. Wehn all the test came back normal, he still insisted that she had hyperthyroidism and sent her to a specialist.
The specialist weighed her and measured her (mind you this was only 2 weeks after the blood work) onyl to find out that her weight was a total of 10 LBS , yes 10 LBS off and her heigh was a total foot off! With the correct weight and height, my 2 year old was back on track and was on the growth chart at her normal rate of 3-5 %, still small but normal for her. This specialist appologized for all the testing my daughter went through and sent us on our way. The next day I called this PCP to inform him how wrong he was, they had nothing to say, no appologies for everthing they put my daughter and my husband and I through, no offer to pay anything, no reasoning! Needless to say I did not go back and switched my children to the most wonderful physician they have ever had and I will NEVER go back to this office!

by Mirtala xxx.xxx.122.179

September 25, 2013

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Did this provider use excessive foul language?

No

by Anonymous xxx.xxx.215.161

June 13, 2013

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by Anonymous xxx.xxx.93.102

February 22, 2013

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Did the staff make you feel uncomfortable when you called with questions or concerns?

Not at all! They were happy to address every concern I had

Did this provider promise services he/she couldn't provide?

Not at all! They exceeded my expectations

Is this provider's business conveniently located?

Absolutely! It is right off the freeway and close to everthing

Do you feel that you could have received better service somewhere else?

Definitely not; I received the best service ever!

Did this provider prominently display their diplomas or business license?

Definitely! I saw it as soon as I walked in!

by geoff binion xxx.xxx.215.217

January 07, 2013

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Does this family doctor use current and safe equipment?

Fairly current

Did this family doctor answer all of your questions?

Every question I had was answered thoroughly

Did this provider's staff seem to respect him/her?

Definitely! They staff spoke very highly of him/her

Did this provider have an entertaining selection of waiting room magazines?

No, there weren't many to choose from

Does this provider offer any coupons, discounts or promotions?

Not that I have seen

by Anonymous xxx.xxx.210.103

November 27, 2012

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Did this provider wear an obnoxious cologne?

No, they didn't wear any cologne

Does this provider always take that extra step to make you feel special?

Not really, I've never seen them go above and beyond

Does this provider give unbiased advice?

Yes

Does this provider welcome questions?

Absolutely! They are happy to answer all of my questions

Did you feel safe in this provider's care?

Absolutely! I knew I was being cared for by an expert!

by Anonymous xxx.xxx.32.231

October 30, 2012

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He made sure all my questions were answered. The staff is very friendly and professional. I was very moved by the way they did not seem at all judgmental but were very kind and understanding . I am definitely a lot more hopeful about the future. The office was very easy to locate. I will absolutely return. They are also very much willing to help with whatever paperwork you need filled out.

by Bob W. xxx.xxx.252.160

August 30, 2012

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Did this provider answer all of your questions?

Yes

Was this provider's staff friendly?

Friendly Enough

Did you leave the office feeling satisfied with your visit?

Not satisfied, but not unhappy

Was this provider's office easy to locate?

Absolutely! It couldn't have been easier!

Are you going to visit this provider again?

Sure

by Anonymous xxx.xxx.244.150

March 27, 2012

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I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.

by april

March 01, 2012

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Was this family doctor friendly?

Extremely Friendly

Was this provider's office clean?

It was satisfactory

Did this provider seem up-to-date with the current advancements in their field?

Yes

by Anonymous

February 18, 2012

Rod E Robinson, MD

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