Donald L Turner, DO

Donald L Turner, DO
6255 CHAMESBURG RD HUBER HEIGHTS, OH 45424
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Consumer Feedback

(26 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Great manner, listens and answers questions. Great staff.
by wgb xxx.xxx.61.247
August 02, 2014
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did this doctor answer all of your questions?
Yes
Was this doctor's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did you feel like this provider's office was sufficiently staffed?
Yes
by Anonymous xxx.xxx.87.130
June 26, 2014
Was this doctor's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Does this doctor use current and safe equipment?
Yes
Was this doctor friendly?
Yes
How would you rate your experience with this provider?
Better than most
by tjh xxx.xxx.77.3
April 28, 2014
Was this doctor's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Did this doctor answer all of your questions?
Some were answered
Were the waiting room chairs comfortable at this doctor's office?
Yes
Was the noise level reasonable in this provider's office?
Peaceful
by mark xxx.xxx.101.64
April 17, 2014
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
by Anonymous xxx.xxx.42.66
October 17, 2013
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.33.81
September 23, 2013
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Are you going to visit this provider again?
Without a doubt!
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous xxx.xxx.126.3
June 05, 2013
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
by Anonymous xxx.xxx.180.73
April 30, 2013
Did this family doctor answer all of your questions?
Yes
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.24.27
January 29, 2013
They're always willing to ask for other qualified professionals' advice when they don't have an answer for my question.

They didn't show enough attention to detail; I was afraid they were going to miss or forget something important.

I didn't feel listened to very much at all, I'm afraid. And the staff there treated me like cattle, rushing me around. It felt very Soviet Russia, like I was just a number. This has happened repeatedly with this office, so it's not just an "off day"... I have given them the benefit of the doubt a number of times, knowing that these are tough times... but, yeah.

I kept waiting for a chance to be looked at in the eye, so I could speak, but there wasn't a chance to do so... and I had things I wanted to talk to them about, and felt like I was given the bum's rush. It was frustrating in that way. They don't seem to handle sensitive patients very well at all, to be honest.

Not only do they never postpone my appointment, they always try to get me in as soon as possible. It helps that I can always get an appointment right away, and I never have to worry about them rescheduling it.

I do think this is a caring outfit, at least at the top (the doctors, not the nurses), but for whatever reason(s), they don't have the time/inclination to see patients that have potentially complicated issues.

If being a scheduled in for an appointment quickly is a priority for you, and if your issues are pretty straightforward, this might be the practice for you.

They do have loads of experience, I give them that much, because it does count for a lot. As for me, as much as I respect this doctor (and I do respect him so this review hasn't been an easy one to write), I'm saddened to say that after many years being their patient I think I'll likely be looking elsewhere - something I don't do lightly.

But... I can't get around the fact that I need a certain minimal quality of care, and to be taken seriously. I regret to say I have not found it at this practice, one that served me well for many years - when I was healthy.

Good luck to you on your search!
by Nonya xxx.xxx.85.145
December 08, 2012
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