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Kevin J Masterson, MD

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Kevin J Masterson, MD
(26 Reviews)
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20455 LORAIN RD STE 102 FAIRVIEW PARK, OH 44126
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
I felt very safe in their care. I definitely trust them. I was given a polite greeting when I walked in. It was nice to be acknowledged. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by walt
May 19, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
April 22, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider's office too loud?
No, it wasn't too loud
Would you refer this provider to a family or friend?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
April 12, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
April 05, 2011
Did this provider listen to your input and concerns?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
March 21, 2011
Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. They have really great customer service here. They always put their customers first, regardless of the situation. I don't know of anywhere else that would've taken better care of me. I had a great experience. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.
by nicki
March 08, 2011
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Map and Directions
20455 LORAIN RD STE 102, FAIRVIEW PARK, OH 44126