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Kevin J Masterson, MD

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Kevin J Masterson, MD
(26 Reviews)
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20455 LORAIN RD STE 102 FAIRVIEW PARK, OH 44126
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider offer flexible appointment times?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
January 15, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
January 03, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
December 30, 2011
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Does this provider offer flexible appointment times?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
December 01, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Would you refer this provider to a family or friend?
Yes
Does this provider offer any coupons, discounts or promotions?
Yes
Does this provider give unbiased advice?
Yes
by Anonymous
November 28, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
September 23, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this family doctor use current and safe equipment?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
September 21, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Were the waiting room chairs comfortable at this family doctor's office?
Yes
by Anonymous
September 10, 2011
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider prominently display their diplomas or business license?
Yes
Would you recommend this provider to others?
I Already Have
by Anonymous
July 17, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
June 21, 2011
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Map and Directions
20455 LORAIN RD STE 102, FAIRVIEW PARK, OH 44126