Robert M Tupa, DO

Robert M Tupa, DO
315 E MAIN ST ORWELL, OH 44076
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Were the waiting room chairs comfortable at this doctor's office?
Yes
Was this doctor's staff friendly?
Yes
Would you recommend this doctor to others?
I Already Have
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Did this provider take time with you at your appointment?
Yes
by Anonymous xxx.xxx.173.8
September 05, 2015
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Was it easy to make an appointment with this provider?
Yes
Would you refer this provider to a family or friend?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Sheryl xxx.xxx.144.193
August 13, 2013
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider give unbiased advice?
Yes
Was this provider's office too cold?
No, it was fine
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.115.52
April 17, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.136.120
March 12, 2012
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. What I really loved was how friendly the doctor and staff were here. I felt so welcome and will definitely be with them for the long haul. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They made the extra effort to make sure every question and concern I had was addressed.
by johnny phillips
February 21, 2012
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Are you going to visit this provider again?
Without a doubt!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this family doctor friendly?
Extremely Friendly
by Anonymous
February 11, 2012
Doctor Tupa is a very nice man. However, his staff is rude and does not try to meet the needs of their patients. I have been diabetic for 30+ years and I've never had trouble getting a prescription for my insulin. Recently my husband was out of work and we had no health insurance so I could barely afford my insulin let alone blood work. The office trivialized my financial burden and said that they would not call in my prescriptions until I got it done. Once I had health insurance I called again and scheduled the appt. for blood work and asked about my prescriptions. They wouldn't do it until I came in and I had to wait a week and a half for an appt. When I went for the blood work I gave them a list of things I needed prescribed: 2 types of insulin syringes, glucose monitor strips. The insulin was an urgent need and now 5 days later they still haven't called it in. They said they need at least 48 working hours to get this done. I am infuriated! Now I've got one dose of insulin left, no glucose strips and I'm re-using my syringes. If you need a doctor to help you when you have a cold or when you need vaccinations, Dr Tupa is a great man. If you need your medication to survive don't count on him or his staff to care.
by abmqutt
November 07, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider have reasonable prices?
Yes
Did you experience unnecessary pain during your visit?
No
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
October 08, 2011
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
August 12, 2011
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
by Anonymous
June 27, 2011
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