Jody E Gilstrap, MD

Jody E Gilstrap, MD
2467 JOHN HAWKINS PKWY STE 201 BIRMINGHAM, AL 35244
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Consumer Feedback

(49 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
If I compare them to others in their field, I wouldn't say they're the worst, but they're definitely not the best. It's shocking how little the doctor seems to care about patient service. The staff is incredibly rude and incompetent, making costly errors in the referral process. They probably need to update their office equipment sometime soon. They either didn't read my information or didn't pay any attention to it. Even though they had my information right in front of them, I kept having to explain it to them and remind them why I was there. This happened consistently while I was in this doctor's care.
by Anonymous xxx.xxx.21.210
May 04, 2013
Was this family doctor's staff friendly?
Yes, they went above and beyond
Was this provider late to your appointments?
No, they were on time
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.159.60
March 03, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Were you able to relax during your appointment?
Yes, I was completely at ease
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Steve xxx.xxx.20.124
January 14, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Would you recommend this family doctor to others?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did you experience unnecessary pain during your visit?
No
Was this family doctor friendly?
Friendly Enough
by Anonymous xxx.xxx.9.169
January 03, 2013
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous xxx.xxx.152.239
December 26, 2012
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.41.213
December 21, 2012
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.203.4
November 28, 2012
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Were you able to relax during your appointment?
Yes, I was completely at ease
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.246.72
October 11, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.250.160
October 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.66.158
September 18, 2012
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