Does this provider offer flexible appointment times?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider treat every client equally?
No, they definitely favor certain clients
Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution