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Malgorzata Kaluza, MD

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Baptist Primary Care

Saint Augustine, FL

Baptist Primary Care

Saint Augustine, FL

Baptist Primary Care

Saint Augustine, FL

Baptist Primary Care

Saint Augustine, FL
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Malgorzata Kaluza, MD
(33 Reviews)
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308 KINGSLEY LAKE DR STE 802 SAINT AUGUSTINE, FL 32092
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Consumer Feedback

(33 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
The worst customer service I've ever experienced. This practice has the worst management. When things go wrong and they make a mistake, rather than focusing on customer service recovery, they focus only on how to make themselves look right. The communication is awful. I was told by the practice manager "word by word" that "your expectation of us is irrelevant". We had one visit there and will never go back again. Unbelievable!!!! Never been treated so disrespectful.
by Confidential xxx.xxx.186.182
February 04, 2016
Did this doctor answer all of your questions?
Yes
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes, they went above and beyond
Would you recommend this doctor to others?
I Already Have
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.46.25
October 10, 2014
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.114.232
October 16, 2013
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Denise xxx.xxx.222.43
June 26, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Gwen Thigpen xxx.xxx.176.128
January 20, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Would you refer this provider to a family or friend?
Yes
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.44.67
December 17, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.158.181
September 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.200.207
August 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.7.217
August 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.215.217
August 20, 2012
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Map and Directions
308 KINGSLEY LAKE DR STE 802, SAINT AUGUSTINE, FL 32092