Baptist Primary Care - Fernandina Beach

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Baptist Primary Care - Fernandina Beach
Baptist Primary Care - Fernandina Beach Office

(904) 261-0922

1348 South 18th Street Medical Office Building B, Suite 100 Fernandina Beach, FL 32034
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Terrible I would not visit here again. I have to leave a star to post. I wasted 330 dollars and still not seen by the referral. They sat and still sit on my paperwork. Run
by James Hunt xxx.xxx.26.98
July 10, 2020
For 8 years, I have exoerienced exemplary service. Dr Twiggs is attentive to all my nedical symptons. Robin her nurse is outstanding.
by Cross xxx.xxx.37.67
November 06, 2013
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider remember you by name?
No, and they don't make an effort to even try
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this provider's staff seem to respect him/her?
Kind of, but not very much
by Jane xxx.xxx.164.224
July 25, 2013
I would never send my friends or family here.

I had billing issue with Medicare and submitted an appeal. Medicare requested additional information from Dr. Twiggs' office staff - they did not respond to that request.
by Anonymous xxx.xxx.142.159
March 25, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you feel safe in this provider's care?
Yes
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous xxx.xxx.212.109
December 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.140.54
August 09, 2012
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
January 03, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did this provider have reasonable prices?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
December 05, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this family doctor's staff friendly?
Friendly Enough
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
September 30, 2011
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the waiting room chairs comfortable at this family doctor's office?
Yes
by Anonymous
September 29, 2011
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Primary Specialty

General Practitioner

Practice Baptist Primary Care - Fernandina Beach
Business Hours
Monday:8:30 AM - 5:00 PM
Tuesday:8:30 AM - 5:00 PM
Wednesday:8:30 AM - 5:00 PM
Thursday:8:30 AM - 5:00 PM
Friday:8:30 AM - 5:00 PM
Saturday:Closed
Sunday:Closed