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Luna I Khadour, MD

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Baptist Primary Care

Orange Park, FL

Baptist Primary Care

Orange Park, FL

Baptist Primary Care

Orange Park, FL

Baptist Primary Care

Orange Park, FL
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Luna I Khadour, MD
(5 Reviews)
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4711 HWY 17 STE B1 ORANGE PARK, FL 32003
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Staff
2.5 star average for Staff
Recommended
4 star average for Recommended
Expertise
1 star average for Expertise
Thursday morning June. 02, 2022 at 8:41am my daughter and I walked into Luna Khadours office the waiting area was empty. My daughter appointment was at 8:45am. 4 minutes early we were told have a seat someone would call us shortly. 9:12am still waiting, I asked the receptionist how much longer would the wait be? She went to find out came back & said it would be 1 MINUTE. 9:20am still waiting TWO patients of Dr. Khadour arrived after me check in called to the back & checked out. 9:30am still sitting waiting now upset, this lady comes out to the lobby ADDING INSULT TO INJURY says to me “we only have ONE person working, we have OTHER PATIENTS, YOUR DAUGHTER “ONLY” NEED A SHOT, SORRY FOR THE WAIT ITS GOING TO TAKE LONGER”. Meanwhile another patient walks in hear our conversation says if you guys are backed up I will reschedule because I have things to do. THE RECEPTIONIST STARTS EXPLAINING TO THE PATIENT (who i don’t know) MY DAUGHTER IS ONLY GETTING A SHOT SO HE DOESN’T NEED TO RESCHEDULE IT WON’T TAKE LONG. NOW IM FURIOUS THINKING…SOMEONE SHOULD EXPLAIN THE HIPPA LAW TO THE RECEPTIONIST & WHEN I ARRIVED SHE SHOULD’VE EXPLAINED TO ME WHAT SHE WAS EXPLAINING TO HIM FOURTY FIVE MINUTES AFTER MY APPOINTMENT TIME. 9:45am STILL SITTING WAITING DISAPPOINTED UPSET I ENDED UP LEAVING WITHOUT SERVICE 1 hour away from home on a BLANK TRIP. I WILL FIND ANOTHER DOCTOR WHO IS PROFESSIONAL CARES & TAKES PRIDE IN THE HEALTH & TREATMENT OF MY FAMILY & I. OVER 10 YEARS I’VE BEEN A PATIENT OF DOCTOR KHADOUR THE LAST SEVERAL TIMES HAVE BEEN VERY UNSATISFIED. THE SERVICE IS SLOW & HORRIBLE LUNA HAS DEVELOPED AN I DON’T CARE ATTITUDE. LUNA KHADOUR COULD CARE LESS HER OFFICE STAFF IS A MESS SAVE YOURSELF THE STRESS. NO STARS
by VK xxx.xxx.66.33
June 03, 2022
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous xxx.xxx.13.190
June 11, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider promptly return your phone calls?
Yes
by Anonymous
January 24, 2012
Are you going to visit this provider again?
Without a doubt!
by Anonymous
August 08, 2011
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
July 01, 2011
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Map and Directions
4711 HWY 17 STE B1, ORANGE PARK, FL 32003