Cheryl A Basden, DO

Cheryl A Basden, DO
CARE Family Medical Center 3660 Flat Shoals Rd suite 250 Decatur, GA 30037
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Expertise
5 star average for Expertise
Outstanding. Have not been back to Eagles Landing Practice since she left. Looks like I can find her practicing in Decatur. Will be making an appointment with her. Woo hoo
by doby xxx.xxx.203.54
March 27, 2017
Dr Basden is an outstanding doctors that uses all of her training as a physician to truly understand the patients illness or injuries and treat them accordingly. Very professional!
by MSG Baisden xxx.xxx.216.164
June 10, 2015
She was kind, attentive and concerned. I felt safe in her care. Was referred by a friend that had great results.
by Q xxx.xxx.229.11
December 30, 2013
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was the waiting area spacious?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.41.5
August 17, 2013
Was this provider late to your appointments?
No, they were on time
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's staff friendly?
Yes, they went above and beyond
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.183.55
April 03, 2013
I would never visit them again. I was very disappointed upon arrival but chose to stay and patronize anyway being a 1st timer. The reason for my visit was second opinion basically and the questions I had were not answered. All that was discussed, I already knew per I provided needed informatin myself. I felt like the initial wait was way too long to have been sitting in an empty lobby upon arrival, but didn't feel like they were trying to rush my appointment once called back. I got an appointment quickly. I was never asked to buy anything. They were pleasant but not a very professional front office staff. Back office staff was superb! I did not have a problem with the MA who called my child back and triaged him for doctor.
The front office staff acknowledged our arrival at the window but unprofessional in way of male friend displaying cell phone use in my prescence and he was in street clothing behind desk just hanging out in the beginning of my new patient sign in with my child. Our identification was not returned and as a result promised to replace and renigged once I returned to the office for funds to replace identification. I was very annoyed and will not return to this office not only for this reason but for all other included. I work in a medical office facility and I know superior service when it is given. In this case NOT!!! Very Disappointing.
by NDH xxx.xxx.171.58
July 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Chiquella White xxx.xxx.75.26
May 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.92.42
March 19, 2012
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was the waiting area spacious?
Yes
by Anonymous
January 19, 2012
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
January 10, 2012
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