Kenneth E Jones, MD

Kenneth E Jones, MD
6325 SHANNON PKWY STE D UNION CITY, GA 30291
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Consumer Feedback

(37 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you feel safe in this provider's care?
Yes
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
January 17, 2012
Was this provider's staff friendly?
Friendly Enough
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
January 10, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Would you refer this provider to a family or friend?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
November 14, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
November 01, 2011
I was so impressed with how great they were at answering each and every question I had in-depth. They were so patient, and covered all of the bases until I had no more questions. The staff here could have been a lot more friendly, considering this is a family doctor. I was confident that I was under the care of a professional. I love that they never cancel their appointments last minute here. I can always count on tDr Jones to be there for me. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
His front office staff is slow - and non-responsive
by Johnson
October 31, 2011
Was this family doctor friendly?
Yes
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
October 18, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
September 30, 2011
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Was this provider's office clean?
It could have used some cleaning
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous
September 21, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
August 31, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Would you refer this provider to a family or friend?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was the waiting area spacious?
Yes
by Anonymous
August 22, 2011
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