Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money