TI walked away after 3 years. Honestly i never even MET the doctor! I have only ever seen the PA Heather. I don't have serious medical issues, and just needed a doctor here and there. They would NEVER call in anything for me! Even heartburn medication that i had been on before. Everything required an office visit (i have private insurance but still why spend a co-pay for heart burn!). They NEVER listen and tell you that something is wrong that is not... Example, i have had issues with my tonsils since i was a child, but they would never give me an antibiotic that i needed. I would have to follow up twice before they would. Eventually i gave up and went to medexpress (bigger co-pay) but they LISTENED to my symptoms as i described them. Plundo ONLY wants your copay!!!