Michael McMullen, MD

Michael McMullen, MD
505 BEAHAM RD ROCHESTER, NY 14624
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Dr. McMullen is wonderful- kind, compassionate, and takes time with his patients. His nursing staff is also exceptional. Unfortunately, his receptionist is just plain cranky, and I dread calling the office because I'll have to talk with her. In fact, it's gotten so bad I'm thinking of switching providers just on this basis, which is a shame.
by A Patient
December 26, 2011
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
December 13, 2011
Did this provider have reasonable prices?
Absolutely!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
December 06, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider have reasonable prices?
Absolutely!
by Anonymous
August 22, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
August 19, 2011
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did this provider show attention to detail?
Kind of, but not very much
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider's office clean?
It was satisfactory
by Anonymous
July 13, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did they follow up with you after your appointment?
Yes.
by Anonymous
May 25, 2011
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