Amy R Salerno, MD

Amy R Salerno, MD
Good Samaritan Family Medicine, PC 39 SMITH AVE MOUNT KISCO, NY 10549
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Consumer Feedback

(9 Reviews)
Service
2 star average for Service
Environment
3 star average for Environment
Expertise
2 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Amy got my lab results mixed up with another patient and I lost my job.
by Carmen xxx.xxx.120.37
January 31, 2016
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Mary (nurse) xxx.xxx.123.242
September 09, 2013
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Were the restrooms clean at this provider's office?
No, they were disgusting
by Gregg xxx.xxx.123.242
July 24, 2013
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Is this provider's business conveniently located?
Not at all, its out in the boondocks
Was this provider's office clean?
No, I didn't feel comfortable at all
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
by Anonymous xxx.xxx.123.242
May 29, 2013
They gave about the same level of care as others I have been to for the same problem. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance.
by Ruth xxx.xxx.17.27
February 26, 2013
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Does this provider treat every client equally?
Sometimes, but not all the time
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider use excessive foul language?
No
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Carlos xxx.xxx.123.242
February 17, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.38.167
August 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.18.8
May 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.202.100
April 30, 2012
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