Charissa L Thorpe, OD

Charissa L Thorpe, OD
103 N PEARL ST LEBANON, IL 62254
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Were you glad that you had the appointment with your provider?
Yes
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
Was this provider friendly?
Very! The most welcoming office I've visited!
by Dan Gibbs xxx.xxx.214.12
March 24, 2014
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this optometrist provide you with an accurate prescription?
Absolutely, I can finally see well again!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.232.15
May 10, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.50.205
May 03, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.106.81
April 11, 2012
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider promptly return your phone calls?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
February 27, 2012
It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. They were so friendly and pleasant to me during my appointment and made me feel right at home.
They had quite a few interesting magazines, which made my time in the waiting room go by much faster.
by Anonymous
May 31, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous
April 25, 2011
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