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Scott Bloom, OD

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Scott Bloom, OD
(9 Reviews)
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1510 N BROADWAY HASTINGS, MI 49058
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Was this provider friendly?
Extremely Friendly
Would you recommend this provider to others?
Yes
Was this provider's staff friendly?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider seem well-trained and experienced?
Absolutely
by Anonymous xxx.xxx.9.115
April 24, 2014
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one.
by Ashley xxx.xxx.233.100
December 30, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you leave the office feeling satisfied with your visit?
Completely!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.168.181
May 31, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider offer flexible appointment times?
Yes
by Goldenpups2 xxx.xxx.247.34
March 25, 2013
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.68.232
July 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.219.222
April 11, 2012
I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. The office was very easy to locate. I didn't have any trouble finding it at all.
by Anonymous
February 20, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider treat every client equally?
Yes, they don't show favoritism
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
February 07, 2012
If you are looking for an eye doctor that you feel has YOUR best interest in mind - then you need to call Dr. Scott Bloom. In a day of rush & hurry at most practices, he takes time with each patient. He explains what's going on and talks with you about the care of your eyes. I would trust no one else to take care of the health of our family's eye care health. He is an absolute expert and professional. His staff is always courteous and helpful.
by Anonymous
January 11, 2012
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Map and Directions
1510 N BROADWAY, HASTINGS, MI 49058