Victor Rigacci, OD

Victor Rigacci, OD
Visionary Eye Care 2220 Grandview Dr Ft Mitchell, KY 41017
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Fantastic eye care from a fantastic person- Victor Rigacci.
by Shane Hardin xxx.xxx.136.162
June 29, 2018
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.6.1
June 10, 2014
Was this provider friendly?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes
Does this optometrist offer glasses repairs or adjustments?
Absolutely, the'll fix them right in front of you. No waiting necessary!
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
Did this optometrist provide you with an accurate prescription?
Yes
by Anonymous xxx.xxx.147.151
February 18, 2014
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider treat every client equally?
Yes, they don't show favoritism
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
Does this provider offer flexible appointment times?
Yes
by Chris xxx.xxx.232.205
March 13, 2013
Dr. Rigacci gave me the wrong prescription twice, then refused to refund my money, despite the fact that he cost me money in contact lenses I couldn't use.
by ldstuart xxx.xxx.139.15
September 19, 2012
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
February 20, 2012
They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They always make an extra effort to be polite and courteous. Their eye equipment is up to date and high tech. The Dr's are extremely professional, thorough, and very helpful and patient. Great practice!
by Anonymous
June 13, 2011
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