Gary L Farley, OD

Gary L Farley, OD
3731A BOULEVARD COLONIAL HEIGHTS, VA 23834
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Were you able to relax during your appointment?
Yes, I was completely at ease
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous xxx.xxx.14.23
November 09, 2012
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider's office too cold?
No, it was fine
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous xxx.xxx.187.162
September 20, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.74.2
May 01, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was the waiting area spacious?
Yes, extremely spacious
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
January 17, 2012
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
by Anonymous
December 01, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider late to your appointments?
No, they were on time
by Anonymous
November 28, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did they follow up with you after your appointment?
Yes.
by Anonymous
June 24, 2011
Dr. Farley and his staff provide superb eye care and eyeglass services. He has been taking care of my eyes for years and I am fully confident in his expertise. As a diabetic the care and routine examination of my eyes is critical to continuing to be able to see. I recommend he and his staff highly.
by Anonymous
June 04, 2011
Did this provider have bad breath?
No I've never had any complaints
Does this provider have helpful information available online?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
April 06, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Would you refer this provider to a family or friend?
Yes
by Anonymous
March 08, 2011
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