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William O Wills, OD

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William O Wills, OD
(15 Reviews)
> Get Phone Number & Directions
1823 CHARLES ST FREDERICKSBURG, VA 22401
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Does this provider use current and safe equipment?
Yes
Was this provider friendly?
Yes
Would you recommend this provider to others?
Yes
Was this provider's staff friendly?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.18.165
October 24, 2014
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They were absolutely amazing and make others in the same field look like beginners. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. The office was very easy to locate. I didn't have any trouble finding it at all. I'm really excited to tell my friends and family about the fantastic experience I had here.
by Sandra Coney xxx.xxx.108.62
July 17, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider listen to your input and concerns?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous xxx.xxx.123.160
February 11, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.218.162
January 17, 2013
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider late to your appointments?
No, they were on time
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.27.74
December 16, 2012
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by xo xxx.xxx.0.43
December 06, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this provider friendly?
Very! The most welcoming office I've visited!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.128.52
November 06, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider promptly return your phone calls?
Yes
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous xxx.xxx.243.11
October 22, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.108.117
July 31, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.10.72
April 19, 2012
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Map and Directions
1823 CHARLES ST, FREDERICKSBURG, VA 22401