Thomas G Bastholm, OD

Thomas G Bastholm, OD
1540 SAVANNAH RD LEWES, DE 19958
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
The Man is impeccable.. Very thorough. And he is consistant..
I have gone to him for roughly 20 years and he has stayed on top of my eye health non-stop.
Every 6months he has checked me for glaucoma since it runs in my family and also not failed to keep me informed as to any changes in my eye health.
he has always had time to explain everything he is doing and or about to do and why it must be done.
i have found him to be very concerned for his pateints and up front with them. Cannot ask for more than that.
by J. Wentworth xxx.xxx.8.176
October 03, 2016
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
by Anonymous xxx.xxx.235.22
March 13, 2014
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider promptly return your phone calls?
Yes
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Bill OConnor xxx.xxx.167.27
March 11, 2013
I love this office they are professional, caring, and took me right in for my appointment.
Joan and Kathy are great also! They run the front desk. We had some good laughs while I made a folllow up appt. for my contacts.
The office is clean and like going to the Dr. back in the day with today's equipment and knowledge. Actually typed my info with a type writer! Who has seen one of those lately?!
If you are looking for a well educated, caring optometrist I highly recommend him. Took his time and even asked about my family.
Haven't had personal care like this in a long time.
Thank you, Pam Harbin
by Pam xxx.xxx.238.37
December 11, 2012
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Christy Dirks xxx.xxx.116.127
December 04, 2012
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were the waiting room chairs comfortable at this provider's office?
Yes
Did this provider answer all of your questions?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
November 15, 2011
I was confident that they were using the latest treatment methods. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. I don't know of anywhere else that would've taken better care of me. I had a great experience. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time.
by Anonymous
August 03, 2011
Does this provider offer flexible appointment times?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
June 30, 2011
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
Does this provider have helpful information available online?
Yes
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
June 01, 2011
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you experience unnecessary pain during your visit?
No
by Anonymous
March 07, 2011
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