Samuel D Bigley, OD

Samuel D Bigley, OD
11 N CHESTNUT ST SCOTTDALE, PA 15683
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Would you recommend this optometrist to others?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider always put the customer first?
Yes, they always put customers first
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.101.87
November 02, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. All my questions were answered, and I feel a lot more confident. The office was easy enough to find.
by Ryan Miller xxx.xxx.234.128
July 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by carrie xxx.xxx.42.177
June 27, 2012
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
December 14, 2011
They never left me for an extended period of time and I never felt ignored. I was given a polite greeting when I walked in. It was nice to be acknowledged. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.
by Anonymous
November 02, 2011
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
August 01, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
June 21, 2011
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