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Paul J Caito, OD

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Paul J Caito, OD
(72 Reviews)
> Get Phone Number & Directions
261 ALEXANDER ST ROCHESTER, NY 14607
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Consumer Feedback

(72 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
August 15, 2011
Are you going to visit this provider again?
Without a doubt!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider answer all of your questions?
Yes
by Anonymous
August 08, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider have reasonable prices?
Absolutely!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
July 10, 2011
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
July 06, 2011
I have been going to this practice for over 20 years and they provide excellent care and always have a large selection of the latest trends in eye wear.
by Anonymous
June 23, 2011
Did this provider have reasonable prices?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
by Anonymous
May 30, 2011
I will definitely recommend them to people I know. They were really fantastic and performed a virtually pain-free eye examination. They had a few different appointment times available but none were perfect for my schedule. I don't know of anywhere else that would've taken better care of me. I had a great experience.
by Anonymous
May 24, 2011
Was this provider's office easy to locate?
Fairly Easy
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
April 06, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
March 25, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you experience unnecessary pain during your visit?
No
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
March 24, 2011
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Map and Directions
261 ALEXANDER ST, ROCHESTER, NY 14607