Directory > Providers > Eye Care > Optometrist > NY > Rochester > Paul J Caito, OD > Reviews

Paul J Caito, OD

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Paul J Caito, OD
(72 Reviews)
> Get Phone Number & Directions
261 ALEXANDER ST ROCHESTER, NY 14607
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Consumer Feedback

(72 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.37.50
April 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.126.146
March 29, 2012
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider have reasonable prices?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
March 05, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
February 29, 2012
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this optometrist provide you with an accurate prescription?
Absolutely, I can finally see well again!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
February 20, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
February 18, 2012
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous
February 17, 2012
Did this optometrist provide you with an accurate prescription?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
February 13, 2012
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Would you recommend this optometrist to others?
Yes
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
January 27, 2012
When comparing them to others I have visited for the same condition, they are among the best I have seen. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Anonymous
January 05, 2012
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Map and Directions
261 ALEXANDER ST, ROCHESTER, NY 14607