William Lapple, OD

William Lapple, OD
8663 E MAIN RD LE ROY, NY 14482
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.237.66
January 13, 2014
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous xxx.xxx.71.16
January 10, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Would you refer this provider to a family or friend?
Yes
Did this provider have reasonable prices?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.104.130
November 05, 2012
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider use excessive foul language?
No
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
May 27, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
May 11, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider offer flexible appointment times?
Yes
Are you going to visit this provider again?
Without a doubt!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
March 09, 2011
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