Massoud Saberinia, MD

Massoud Saberinia, MD
9001 Digges Rd. Suite 208 Manassas, VA 20110
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Consumer Feedback

(26 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value

I couldn't believe how rude and inconsiderate they were.I needed a refill on my thyroid medication and after a fax and then a call when I got to the pharmacy the receptionist was very rude (the same one that during my appointment talked on the phone to a friend gossiping the whole time)told me that "they haven't done it yet and will get around to it after they close" then I called back to talk to the office manager, I have never dealt with someone in that position who was so unprofessional and rude. The dr. was nice, but his whole staff is worthless. Not willing to help me at all. I will be switching. DO NOT GO HERE IF YOU WANT GOOD PATIENT CARE!!
by SMP
November 23, 2011
Was this endocrinologist friendly?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Were you able to relax during your appointment?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
June 22, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was it easy to make an appointment with this provider?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
June 20, 2011
I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. I was given a polite greeting when I walked in. It was nice to be acknowledged. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. Dr. Saberinia is a wonderful doctor. I highly recommend him.
by mason
May 25, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were the waiting room chairs comfortable at this provider's office?
Not really
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
April 11, 2011
The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. They put in the extra effort to make me feel valued and important. They have really great customer service here. They always put their customers first, regardless of the situation. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
by Daryl
March 11, 2011
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