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Maureen D Passaro, MD

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Maureen D Passaro, MD
(17 Reviews)
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2901 OLNEY SANDY SPRING RD OLNEY, MD 20832
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.19.62
September 18, 2014
Would you recommend this doctor to others?
I Already Have
Was this doctor's staff friendly?
Yes
Were the waiting room chairs comfortable at this doctor's office?
They were average
Does this doctor use current and safe equipment?
Fairly current
How would you rate your experience with this provider?
Better than most
by Anonymous xxx.xxx.19.62
July 29, 2014
One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They aren't known for being that good at what they do in my area, but they aren't known for being terrible either. They should probably work on improving their professional reputation. I wasn't greeted at all when I walked in the door. No one seemed to notice or care that I was there. They were somewhat easy to reach in an emergency. They didn't answer the call at first, but did eventually call me back.
by rk xxx.xxx.255.251
December 27, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Jim xxx.xxx.82.2
December 25, 2013
It was pretty hard to find the building, but I eventually found it! There definitely wasn't anything displayed. I felt safe in the doctor's care, and her reports were thorough, although I didn't like that the physician, when my tests came back, was replaced by her assistant to guide me through important medical options. The one thing that I really didn't enjoy about this place was the low level of customer service from the front desk staff. Their patients' treatment is borderline rude (like ignoring you for several minutes as you're standing there to ask a question). Calling to make an appointment or to inquire about anything is frustrating, so say the least. The receptionist is dismissive, unfriendly and makes you feel you're bothering her.
by Anonymous xxx.xxx.116.216
July 02, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you feel safe in this provider's care?
Yes
Was this provider's office easy to locate?
Fairly Easy
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Amanda xxx.xxx.84.241
February 21, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Did this provider have an entertaining selection of waiting room magazines?
Yes
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Lisa Smith xxx.xxx.120.136
January 14, 2013
Dr. Passaro and Patricia Hathaway always answer my questions thoroughly.I spend a little too much time in the waiting room, but I've waited longer at other offices. Parking is easy and close. They have never postponed an appointment.
by Art xxx.xxx.142.3
January 08, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous xxx.xxx.204.150
July 17, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.130.58
March 20, 2012
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Map and Directions
2901 OLNEY SANDY SPRING RD, OLNEY, MD 20832