Charmian D Cohen, MD

Charmian D Cohen, MD
1200 WATERS PL STE M105 BRONX, NY 10461
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Consumer Feedback

(27 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
1 star average for Value
Based on my experience, I wouldn't recommend this doctor to my friends or family. Their staff was had attitudes. they didn't go out of their way to make a New Patient feel comfortable. The office was very dirty looking, the charts were all squeezed into the cabinets like they were garbage. the front desk girl, needs to go back to school. (seriously back to school). I was in the waiting area forever. finally, I was called and the girl with the dark hair and highlighted extension hair ends was a total Bitch. The wait time in the room 20 min (again). 2 weeks later still no doctor call back, after leaving a few messages. It was very frustrating.
Had to look for another Endocrinologist that actually cares.
by Layla xxx.xxx.65.82
May 08, 2014
Did this doctor answer all of your questions?
Yes
Would you recommend this doctor to others?
If I Had To
Was this doctor's staff friendly?
Not Really
Were the waiting room chairs comfortable at this doctor's office?
Not really
Does the provider's staff try to be helpful?
No
by Anonymous xxx.xxx.187.226
April 22, 2014
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Were the waiting room chairs comfortable at this endocrinologist's office?
Not really
Would you recommend this endocrinologist to others?
Absolutely Not
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by LR xxx.xxx.2.94
January 16, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider welcome questions?
Yes, they don't mind answering my questions
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous xxx.xxx.232.126
July 25, 2013
Was this provider's office easy to locate?
Fairly Easy
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Would you recommend this endocrinologist to others?
Yes
Did this provider use excessive foul language?
No
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.146.61
March 21, 2013
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous xxx.xxx.10.201
March 06, 2013
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did this endocrinologist answer all of your questions?
Some were answered
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.31.61
February 05, 2013
Was this endocrinologist's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Are you going to visit this provider again?
Sure
Was the waiting area spacious?
No, but I can always find a seat
Did this provider's staff seem to respect him/her?
Kind of, but not very much
by Anonymous xxx.xxx.241.222
December 11, 2012
Did this provider prominently display their diplomas or business license?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this endocrinologist answer all of your questions?
Every question I had was answered thoroughly
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Joy Smith xxx.xxx.200.7
November 26, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by rosalie xxx.xxx.146.38
October 31, 2012
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