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Laura S Akright, MD

Nearby

Endocrinologists

Texas Diabetes Institute

San Antonio, TX

Texas Diabetes Institute

San Antonio, TX

Texas Diabetes Institute

San Antonio, TX

Texas Diabetes Institute

San Antonio, TX
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Laura S Akright, MD
(22 Reviews)
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5000 Schertz Parkway Suite 200 Schertz, TX 78154
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Consumer Feedback

(22 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this doctor to others?
Yes
by Anonymous xxx.xxx.158.122
October 16, 2014
Dr Akright is great however her PA Wendy does not know how to work with Seniors. She is abrupt and does not have the patience to listen and talk to you. She can direct and talk at you but not with you to come to a good conclusion. I would not see her anymore due to her poor and pushy attitude.
by Georgeann Jackson xxx.xxx.57.36
October 07, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor's staff friendly?
Yes
Was this doctor friendly?
Yes
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
by Anonymous xxx.xxx.244.122
September 03, 2014
This office has become a factory, and now that they've added a Nurse Practitioner, it's next to impossible to actually see Dr Akright, EVEN if you have a very complex medical situation. The people at the front desk try and the woman in the lab is great, BUT the medical assistant Denise is a nightmare - she is rude, has EXTREMELY poor listening skills, and refuses to pass messages on to Dr Akright. She also forgets to schedule things all the time - you have to call back repeatedly and leave messages to remind her. Communication with the actual medical staff is the worse I've ever encountered - your only options are email via NextMD or leaving voicemails, and in both cases it sometimes is days before hearing back. They repeatedly screw up with prescription refills. If you don't have a job and can spend fulltime running in circles to get even the most basic care at this office, be my guest. But as a professional myself, I find it appalling they have such low standards for communicating with patients.
Finally, they don't seem to network with any other doctors in town, Dr Akright won't even refer to other specialists - it's totally up to you to do the research and find someone.
by lotus xxx.xxx.162.18
January 28, 2014
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this endocrinologist friendly?
Extremely Friendly
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was it easy to find parking at this provider's office?
Yes, it was convenient
by HASHIGIRL xxx.xxx.147.190
January 15, 2014
Does this provider give unbiased advice?
No. I didn't trust their motives.
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Did they follow up with you after your appointment?
No, but they said they were going to!
by gp xxx.xxx.91.23
January 14, 2014
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider seem irritated to be working with you?
No, they were polite
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.185.178
September 03, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.45.80
July 24, 2013
They don't really take that extra step to make me feel special. I'm just another client to them. When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return.

This doctor charges fees and doesn't tell you about them. There were always random fees on my bill that the insurance wouldn't cover, and everyone in the office would have a different explanation for them. Then they went to a system where you couldn't talk to anyone about your bill, you could only e-mail them about it.

Also, the doctor is always out of town and you have to see her nurse practicioner. Very unsatisfied and currently seeking a different endocrinologist.
by Mandy xxx.xxx.226.236
January 10, 2013
Did this provider answer all of your questions?
Some were answered
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.172.54
September 25, 2012
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Map and Directions
5000 Schertz Parkway Suite 200, Schertz, TX 78154