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Ruggero Battan, MD

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Ruggero Battan, MD
Endocrine Associates & Thyroid
(9 Reviews)
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245 CHERRY ST SE STE 104 GRAND RAPIDS, MI 49503
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Was this endocrinologist friendly?
Not Really
Was this endocrinologist's staff friendly?
Not Really
Did this provider take time with you at your appointment?
No
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this endocrinologist answer all of your questions?
Some were answered
by Anonymous xxx.xxx.195.101
February 19, 2014
Did you experience unnecessary pain during your visit?
No
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was this provider's office too cold?
No, it was fine
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
by Anonymous xxx.xxx.219.80
September 24, 2013
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by kathy pavelka xxx.xxx.0.3
December 13, 2012
It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. When comparing them to others I have visited for the same condition, they are among the best I have seen.
by Diana Nelson
February 21, 2012
If you are looking for an old-school, mainstream, by-the-book endo, then this may be your guy. If you happen to use ANY nutritional supplements or, God forbid, compounded medicines (prescribed by my doctor, filled by a local professional compounding pharmacy), then he will not accept you as his patient. I wish I had known this in advance, as it would have saved us both time and aggravation. He thought my low vitamin D (29 in full summer sun) was perfectly fine and didn't need D3 supplementation (yikes!). He said to be his patient I would have to go off ALL of my medicines (even my thyroid) and ALL of my supplements (I do take quite a few good ones), wait some time, run fresh tests, and then he would see which, if any, FDA approved factory patent medicines he might consider. He said bringing my blood work into normal range was more important than my symptoms! He was very nice in explaining this, and he did not charge me for my visit. Maybe by writing this review I can save someone else the same experience. Good luck with your doctor search.
by JW
February 09, 2012
Dr Batten comes to Kalamazoo to see patients and there is a 2 months waiting period. If you have any thyroid issues and questions it better be what HE thinks. He does not believe natural thyroid medications and he only believes in looking at the TSH and free T4 levels. He does not believe that T3 or RT3 lab test have any value. He is very much stuck in his ways. Everything I brought up was poo poo away. Waste of time.

The staff was great.
by Sandy
February 09, 2012
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider seem up-to-date with the current advancements in their field?
Yes
Would you recommend this endocrinologist to others?
I Already Have
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
June 30, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider late to your appointments?
No, they were on time
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
April 15, 2011
This doctor reviewed me for possible cushings disease. I had gained 35 lbs in 6 weeks, was very tired, lactating, very swollen all over body with fluid etc. My family physician sent me to him because the felt my thyroid was a little large on the left side. The family doctor also did an MRI and discovered I had a pituitary tumor. Dr. Battan took 5 minutes felt the left side of the thyroid was a little swollen but nothing to worry about and told me to join weight watchers, seriously I have paperwork that shows it. I finally went to another doctor and they did an Ultrasound on my thyroid and discovered a huge tumor on that side and once they took it out there was another one growing behind it. If I would have listened to him who knows where I would be today. I highly do not recommend him to anyone. Good luck if you do.
by Sandi36
January 18, 2009
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245 CHERRY ST SE STE 104, GRAND RAPIDS, MI 49503