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Anju Verma, MD

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Anju Verma, MD
(32 Reviews)
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19520 DOCTORS DR GERMANTOWN, MD 20874
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Consumer Feedback

(32 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
August 31, 2011
Was this endocrinologist's staff friendly?
Yes
by Anonymous
August 03, 2011
They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. I've already told my friends and family about the fantastic experience I had there. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. I was confident that they were using the latest treatment methods. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by edna
July 19, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this endocrinologist friendly?
Friendly Enough
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider offer flexible appointment times?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
June 13, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider have reasonable prices?
Yes
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
by Anonymous
June 13, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Did this provider answer all of your questions?
Some were answered
Does this provider promptly return your phone calls?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
June 01, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was there annoying music playing while you waited or during your visit?
Yes, it was annoying
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous
May 26, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
May 15, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
April 08, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider use current and safe equipment?
Yes
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
April 01, 2011
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19520 DOCTORS DR, GERMANTOWN, MD 20874