Charles T Mauro, MD

Charles T Mauro, MD
868 ULULANI ST STE 103 HILO, HI 96720
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Recommended
4 star average for Recommended
Value
1 star average for Value
Does this provider offer flexible appointment times?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you experience unnecessary pain during your visit?
No
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
October 28, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
by Anonymous
May 13, 2011
Would you recommend this provider to others?
Yes
by Anonymous
April 14, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
April 01, 2011
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
March 03, 2011
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