Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Did this provider seem up-to-date with the current advancements in their field?
Yes