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Eric S Gerstenfeld, MD

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Eric S Gerstenfeld, MD
(18 Reviews)
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4060 4TH AVE 415 SAN DIEGO, CA 92103
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Consumer Feedback

(18 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Would you recommend this dermatologist to others?
I Already Have
by Anonymous
August 04, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
July 11, 2011
Several years ago I was referred to Dr. Gerstenfeld because I was concerned about what looked lke a precancerous spot, and to have him scan my back for anything that looked abnormal. I waited aproximentally 20 minutes to see him. Which was fine. However, I found him to be very unprofessional, not to mention I was referred to him by my primary who also thought I should be looked at.

Gerstenfeld said there was nothing unusual on my back after looking at it for maybe one minute.. Even though I was referred to him by my primary who also thought I should be looked at. I was a new patient, so I thought he was just overwhelmed, having a hectic day. So I left with the impresion that I was okay. A year later my Primary looked at the same area, but did not refer me to Gerstenfeld. Apparently Dr. Gerstenfeld was not taking on new patients. I wasn't a new patient! I saw him once before! Still, my Primary referred me to another dermatologist. After reading some of these reviews I think I know why. My primary must have known that Gerstenfeld was getting complaints. Thanks to my primary I found another Dermatologist who was very good, and removed a basil cell. Talk about Dr. Gregory House, being forced to do clinic hours. Only this was real life not a TV show. Gerstenfeld was ruder and not funny.
by RED FLAG
June 20, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was it easy to make an appointment with this provider?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
May 31, 2011
Don't go here. I went for eczema and he took a sample. This was three months ago, and there is now a very dark scar where he took the sample. I have had neosporin on the spot ever since. I went for relief and he made it worse. Also, prescribed me a topical that is known to cause cancer, never explaining that before I spent $50 on it. Save your skin and money
by phototaker
May 24, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider listen to your input and concerns?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
May 19, 2011
Did you leave the office feeling satisfied with your visit?
Yes
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Would you recommend this provider to others?
Yes
by Anonymous
March 25, 2011
To all you people out there with skin issues:

DO NOT SEE THIS DOCTOR! I recently went in because I had been havings some skin problems and needed a suspicious mole looked at. Dr. Gerstenfeld was "odd" from the moment he walked into the room. He spent less than three minutes with me (while I waited roughly 30 minutes both in reception and in the patient room). He inquired as to why I was there (does he not read a chart before entering the patient's room?) It should have been obvious why I was there. After some brief discussion, he told me he would be right back. A few minutes later, his nurse returned - not the doctor. She handed me a bunch of samples and a prescription (which isn't even covered on my policy) and basically ended my appointment. I informed the nurse that Dr. G never looked at the "suspicious mole on my arm" and her response was "oh well. Sorry." I sure hope I don't have skin cancer! I work in the legal field - and have previously worked in the medical malpratice area. Dr. Gerstenfeld in my opinion was probably the worst, non-informative, non-compassionate doctor and I would definitely NOT recommend him to anyone! (I have a friend who still works at that med mal firm who actually saw him for another skin issue. We compared notes and are frankly amazed that this guy even has a license!)

BIG WASTE OF TIME! I now need to see another dermatologist so I can get my mole looked at. Hopefully, by a progfessional this time around! My time is valuable too Dr. Gerstenfeld!
by Susie1969
November 22, 2010
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4060 4TH AVE 415, SAN DIEGO, CA 92103