Lawrence Whitlock, MD

Lawrence Whitlock, MD
3725 Champion Hills Dr. #2000 Memphis, TN 38125
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
fantastic doc, great to his patients. very knowledgeable & patient
by goose xxx.xxx.69.164
December 20, 2016
Was this doctor friendly?
Extremely Friendly
Did you leave the office feeling satisfied with your visit?
Completely!
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor's staff friendly?
Yes, they went above and beyond
Was the provider's staff welcoming to you?
Yes
by Boxerlover xxx.xxx.168.40
April 28, 2014
Does this provider treat every client equally?
No, they definitely favor certain clients
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
by Anonymous xxx.xxx.154.79
May 15, 2013
Was this provider friendly?
Yes
Was it easy to make an appointment with this provider?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.110.15
March 12, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by L. Babb xxx.xxx.202.212
January 24, 2013
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider listen to your input and concerns?
Yes
Does this provider have helpful information available online?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.141.28
November 02, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Was this provider late to your appointments?
No, they were on time
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous xxx.xxx.204.45
October 30, 2012
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Are you going to visit this provider again?
Without a doubt!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.230.90
September 28, 2012
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They made the extra effort to make sure every question and concern I had was addressed. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. Dr, Whitlock is busy because he is exceptional.
by Mandy W.
December 12, 2011
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They have really great customer service here. They always put their customers first, regardless of the situation.
by J.Maroon
June 06, 2011
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