All of my questions were answered thoroughly during my appointment. I was given so much information; it really helped me out a lot. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special.