Parag M Doshi, MD

Parag M Doshi, MD
Chicago Cardiology Institute SC 804 East Woodfield Road, Suit 300 Barrington, IL 60010
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Front desk girl name Ashely was extremely rude. Giving medication advice even though she was not even a nurse. She talked over me, and can't get a word into her. I am having a procedure done, and no written instructions were given how to prepare for the procedure. You get a phone call from a nurse and she would go over the instructions 100 miles an hour over the phone with tons of info, and when you ask to repeat it she sounded very annoyed. Not very friendly staff overall. I had to wait over 2 hours to be seen, and I had to be rushed out before all my questions were answered.
by Chris M xxx.xxx.58.248
April 02, 2017
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.229.34
January 01, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Steve xxx.xxx.229.34
September 28, 2012
They answered most of my questions but I could have used more information. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I felt like my needs were mostly met, but they didn't make any extra effort. It was pretty hard to find the building, but I eventually found it.
Billing practices are suspect - and healthcare billing is my career. They even have a sign on the front desk telling patients NOT to disuss billing with their provider! Very inappropriate.
by former patient xxx.xxx.162.117
May 02, 2012
I don't feel like I can count on them to work with me until they find a solution for my situation. They always seem like they're going to give up on me. Whenever I have a question, even if it's very basic, they always make me schedule an appointment, which is extremely frustrating. It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. Every time I come in for an appointment, and throughout the appointment, I'm always having to remind them who I am and what my circumstances are. It's very frustrating.
by dissatisfied
March 05, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
February 21, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
October 15, 2011
I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by Frank
September 28, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
July 12, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
April 19, 2011
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