Randy P Johnson, MD

Randy P Johnson, MD
2151 SO. COLLEGE, STE. 105 SANTA MARIA, CA 93455
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Consumer Feedback

(32 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
November 14, 2011
Dr. Johnson was meticulous in answering very single question I had during my visit.He and his staff gave me a tremendous amount information on my condition. The staff was very professional and efficient. It didn't matter how many times I called with a question or concern, they were always happy to help me. They have really great customer service.
by Sneezy in SM
October 17, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
August 17, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
July 27, 2011
Did you feel safe in this provider's care?
Yes
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
by Anonymous
July 21, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
June 16, 2011
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were you able to relax during your appointment?
Yes
by Anonymous
June 06, 2011
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
May 16, 2011
Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I was confident that they were using the latest treatment methods. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They had quite a few interesting magazines, which made my time in the waiting room go by much faster.
by Stas
April 06, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
April 04, 2011
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