Songhui Ma, MD

Songhui Ma, MD
154 W 14TH ST FL 4 NEW YORK, NY 10011
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Consumer Feedback

(4 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous
May 23, 2011
They gave me sufficient information to make a decision about my treatment plan. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. The office was very easy to locate. I didn't have any trouble finding it at all.
by EC
April 22, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
March 29, 2011
Are you going to visit this provider again?
Sure
Was it easy to make an appointment with this provider?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
March 28, 2011
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