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Allergy Partners of Shenandoah Valley

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Allergy Partners of Shenandoah Valley
Allergy Partners of Shenandoah Valley
(11 Reviews)
Office

(540) 662-9115

 1828 West Plaza Drive Winchester, VA 22601
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Let me start by saying that I have known someone that liked this office and said they received good treatment here. Unfortunately, my first impression of the office staff was they seemed generally apathetic and sadly this did not change much throughout my treatment. The office policies seemed unreasonable and inflexible. For example, I don't like to give out my SS # for obvious reasons and also I feel that my insurance id number should be a sufficient way to identify me. This practice is not flexible on this matter. Despite the frequent and painful shots for almost 2 years, my symptoms worsened over time. A new vile of serum had just been ordered, but my doctor wanted me to undergo more tests. I thought what's the point of having them inject this serum in if it isn't working. They made me pay for it anyway. Recently, I asked for my records to try a new allergist and was told it would cost $10 + .25/page for this. I found out that if my new practitioner asked for these records they would be made available at no cost, but would take 2 weeks to process. I spent a lot of money at this office. I feel like I've already paid for these records and then some. Like so many health practitioners these days, I feel like they are just following some playbook that was handed to them in medical school. If you don't fit the conventional treatment mold, you'd better be ready to fork over some more $ so they can rework the same problem or punt.
by Anonymous xxx.xxx.80.211
February 04, 2014
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.177.112
May 06, 2013
I went in with an allergy to a medication and the doctor said that they don't test for medication allergies. They just find another medication and use that. Well, other meds are not always available. This past week, I had to go through an office surgery with no anesthesia at all because the only med the doc had was the one I may be allergic too and we can't take that chance. Oh, and the allergist charged me for the visit as if he had taken care of the problem. They definitely didn't answer all of my questions, which was annoying. I had hoped to get a lot more info, but didn't get much. They made no attempt to follow up with me after my appointment. It isn't a big deal, but it does say something about the overall atmosphere of the office. They could work on improving their level of customer service here. It wasn't the worst that I have seen, but overall I left unimpressed. I don't feel like I can count on them to work with me until they find a solution for my situation. They always seem like they're going to give up on me.
by Anonymous xxx.xxx.224.207
April 08, 2013
Does this provider have helpful information available online?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.119.114
March 25, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous xxx.xxx.8.124
February 18, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.14.242
June 04, 2012
Friendly, nice, caring
by Kelly Sowers xxx.xxx.161.99
March 23, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
January 23, 2012
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this allergy-asthma specialist friendly?
Extremely Friendly
Would you recommend this asthma - allergy specialist to others?
I Already Have
by Anonymous
January 02, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was the waiting area spacious?
Yes, extremely spacious
Would you recommend this asthma - allergy specialist to others?
I Already Have
by Anonymous
November 08, 2011
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Map and Directions
1828 West Plaza Drive, Winchester, VA 22601
Website https://www.allergypartners.com/winchester-va/
Primary Specialty

Doctor

Practice Allergy Partners of Shenandoah Valley
Business Hours
Monday:8:00 AM - 6:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 6:00 PM
Friday:Closed
Saturday:Closed
Sunday:Closed